According to J.D. Power and Associates’ 2012 Hotel Guest Satisfaction Index, overall satisfaction within the hospitality industry is at an all-time low—down seven index points from 2011. If this isn’t concerning enough for hoteliers, the survey also revealed that guest satisfaction with hotel rooms has declined within one point of its lowest level in seven ...
ISSA is the world’s leading trade association for the cleaning industry with more than 10,500 members, including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members.
Celebrating a century in 2023 marked an incredible milestone for us. Thank you to everyone who made it an unforgettable journey. Explore the amazing moments and memories from our centennial celebration.
The trusted voice of the global cleaning community.
The leading media brand serving facility service providers.
The #1 media resource for the specialty cleaning and restoration industry.
The industry’s most watched video program and companion podcast series.
Browse a wide variety of content from industry experts and thought leaders.
Professional certifications tailored for varied career levels. Start exploring by selecting your peer group.
Elevate your organization’s credibility and uphold hygiene standards for all occupants with the Cleaning Industry Management Standard.
The ISSA Global Shows and Events Portfolio connects international exhibitors, customers, industry professionals, and media to carry out the ISSA mission of changing the way the world views cleaning. See what’s happening in your area of the world.
It’s the cleaning industry’s top event, and the place to meet manufacturers, distributors, and cleaning professionals from around the world. Learn more.
The ISSA Team is hitting the road, heading to a conference near you! See where we’ll be exhibiting.
