“Do everything in your power to make the people you are hoping to sell feel appreciated and important, and they will become your customers. Treat the people who are already buying from you the same way, and they will remain your customers for life.”—Dale Carnegie Take this quote to heart; it can go a long ...
When Holly Borrego began working as a restroom cleaner, 30 years ago the idea that sensors could be used to monitor paper towel dispensers or the level of trash in a garbage can was the stuff of dreams. Today, such sensors are a reality; they are also just one example of how data analytics provided ...
Henry Ford said, “Nothing is particularly hard if you divide it into small jobs.” This is so true when trying to find additional profit from client accounts (if you are a building service contractor) or money in a facility’s cleaning and maintenance budget (if you are an in-house facility manager). Both contractors and facility managers ...
In the cleaning industry, there are many misunderstandings about disinfectants and sanitizers. The terms are frequently interchanged in discussions, as many people believe they have the same meaning. Though they are similar, there are differences between sanitizing and disinfecting. A disinfectant is a chemical that completely destroys all organisms listed on its label. The organisms ...
I had been in my current position as a custodial superintendent for the Department of Housing at a major university in the southeastern United States for about six months. While I was still learning the nuances of the operation, I was visited by two vendors selling cleaning chemicals and supplies. These two vendors had diametrically different ...
Thinking Pink for a Reason Sometimes a short conversation can spark a movement that impacts the lives of thousands. Little did Debbie Sardone know that years ago a simple call inquiring about pricing would lead to her establishing one of the most active and successful nonprofits associated with the cleaning industry. Almost 18 years ago, ...
Let’s face it—sometimes you need some help to keep your operation running smoothly. Since you can’t do every little thing on your own, cultivating the right relationships with distributors and other key industry partners is critical to your success as a facility service provider. When I was younger, I always thought I was smarter than ...
As an employee of a manufacturer of green cleaning products―many of which contain significantly reduced amounts of volatile organic compounds (VOCs) ―it might come as a surprise that I must admit the following: not all VOCs are harmful. Assuming that all VOCs are harmful is one of several misconceptions about VOCs. While some of these ...
In this third and last part of our series on the Language of Sustainability, we will discuss some of the organizations that have developed criteria and standards to help measure and monitor sustainability efforts. These organizations are helping to encourage organizations, communities, and entire countries to become more sustainability-focused. It is important for those of ...
Sawyer completes jobs quickly and accurately, works safely alongside co-workers and is an integral part of the workforce. However, Sawyer is not your average employee — he is a robot. Rethink Robotics’ robot, Sawyer is just one example of automated technology being introduced to factories. Increased automation in factories is optimizing productivity in manufacturing. While ...
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